How long does it take to groom my pet?

We usually quote a 1-2 hour turn-around time for a bath and 2-3 hours for a haircut on a dog with a routinely groomed coat. However, the time taken will depend on the condition and length of your dog’s hair. If it will take longer than usual quote time, we will inform you upon drop off during hair consultation.  

When should I groom my Puppy?

It’s important to have your puppy groomed as soon as possible so they can get used to and learn to love the grooming experience!  We recommend bringing them in for their first groom as young as 2 months old. Generally, will not clip your puppy on their first visit to the Spa as the evolution from a puppy to an adult coat is dependant on breed and a grooming regime will be suggested to suit your puppy.  During their first visit your puppy will be introduced in a relaxed and fun way to the sights, sounds and smells of the grooming salon ensuring that future visits are stress free. However, if your puppy is completely comfortable with being groomed, we will definitely groom them the first time!

How long does it take to groom my pet?

We usually quote a 1-2 hour turn-around time for a bath and 2-3 hours for a haircut on a dog with a routinely groomed coat. However, the time taken will depend on the condition and length of your dog’s hair. If it will take longer than usual quote time, we will inform you upon drop off during hair consultation.

Do you use drying cages?

We have a strict no drying cages policy.  All dogs are finished by hand by our experienced stylists. We may sometimes use a fan that only blows room temperature air, but we never use units with heat elements.   We choose this for the safety and well-being of our canine clients, and while this increases the treatment time we refuse to compromise by operating equipment and practices used by other groomers.

How often should my pet be groomed?

The length and type of your pet’s coat will determine how often your pet needs to be groomed.  Check out this blog post that explains how often your dog should be groomed based on breed and coat type.

My dog is old, can it be groomed?

All dogs regardless of age benefit from being groomed.  However aged, disabled, and ill pets required specialist treatment during the grooming process.  We have a special place in our hearts at Pawsome Pets for our aged canine companions and our staff has been trained on the individual considerations for special handling of these dog’s.  We are experienced in working with deaf, blind, arthritic dogs, and those with diabetes. If in any doubts please consult your vet who will help you to decide whether there would be any adverse risk in grooming your older dog.

What are the prices?

Pricing is based on breed, hair length, the condition of your pooch’s, skin, its temperament, age, and grooming history.  We will give an exact cost at your pre-treatment consultation. However please use the prices listed on our Services and Pricing page as guide pricing.

Do you guys actually groom cats???

Yes, yes we do.  The owner and founder of Pawsome Pets, Terran, has been grooming cats for over 19 years.  She has also taught groomers in the DFW/North Texas area at a large corporate pet chain for over 10 years. If you have any questions or concerns regarding your feline, please give us a call at 469.993.1646.

What information do I need to give?

Rabies certification is all that we require. Additionally, before your pet comes to Pawsome Pets we strongly recommend they have a chance to relieve themselves. They may want to have a meal beforehand, but keep in mind if your pet is nervous, they might do better with an empty stomach because some pets are known to throw up.  Feel free to bring along any special blankets, toys, or treats that you know your pooch loves. Also, it you have a preference please feel free to bring a photo of the type of haircut you would like-Pinterest is a great place to look for dog photos. Or if you would like you are more than welcome to look on our social media pages at dogs that we have already groomed that may be the same breed as yours- Facebook, Instagram, Google.

Q. Can I stay and watch while you groom my pet?

Yes! If you feel that your pet needs to your undivided attention while being groomed we definitely welcome you staying.  We also have a seating area near the front where you are more than welcome to wait. The open layout in the salon and doors with see through glass can make for a sound mind–knowing that you can keep your eye on your pet at all times.

How often does my dog need a nail trimming and do I need an appointment?

We recommend trimming and filing your dog’s nails every 2-3 weeks or at least monthly. 2-3 weeks more so if you have an elderly or more sedentary dog. We offer walk-in services for dogs that need to get only their nails trimmed.  

My dog can be aggressive when being groomed, can I bring it to the Pawsome Pets?

Having a dog that is aggressive is definitely more common than you may think.  We love all dogs and will attempt to work with your pet to help them feel extremely comfortable during the grooming process.  However, we will also use our training and expertise to decide whether or not we can complete the grooming process safely. If at any time we feel that the dog is going to harm either itself or us, and the grooming process begins to seem either uenthical or humane, we will notify you and recommend you to a vet and or trainer and rehabilitator.  We unfortunately do not want to see any dog’s harmed during the grooming process and take their safety very seriously.

          If you have a question that is not covered by the FAQ please feel free to call us on 469-993-1646 email info@pawsome-pets.com